If you are not satisfied with your WETSOX online purchase, you may return some or all items in your order for a full refund within 30 days of the original purchase date.
You may also return product for size exchange. Size exchanges may only be requested for the exact style and color combination originally ordered. Customers will cover return shipping of the original size and WETSOX will cover shipping of the replacement size.
To return or exchange a WETSOX online purchase, please contact firstname.lastname@example.org with the subject line "Online Return/Exchange".
Product must be returned UNUSED and in its original packaging. Pack the product appropriately to ensure it is not damaged in transit.
Unless you have requested size exchange, the value of returned merchandise will be credited to your original form of payment. (Shipping is non-refundable and will not be credited.)
Refunds are typically reflected on credit card statements within 7 to 14 days of issue.
We will contact you when your return request has been processed. If you have any questions, please contact Customer Service at email@example.com.
Please mail all returns to the following address:
WETSOX // RETURNS
321 West 11th St. Suite 8
New York, NY 10014